April 17, 2024 Notice to Maryland Policyholders affected by the collapse of the Francis Scott Key Bridge in Baltimore, MD. Our company will grant a moratorium on lapses in coverage due to non-payment of premium until July 17, 2024.

Contact Us Happy to Hear From You

From specific questions to general inquiries, we're always happy to hear from you.

Contact us with your questions by completing and submitting the contact form below.

When contacting our customer service department please provide your name, policy number or social security number.

Also consider checking out our FAQ page to find answers to most commonly asked questions.


  • Home Office: (650) 348-2300 Mon - Friday 8:00 a.m to 4:00 (PT)
  • Accounting Office: (850) 456-7401 Mon - Friday 8:00 a.m to 4:30 (CT)
  • Future First Universal Life Policies: (866) 997-6349
  • Fax Trans World Assurance (650) 348-7318

Mailing Address

  • Trans World Assurance
  • 885 South El Camino Real
  • San Mateo, California 94402

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Independent Comparative Report

See how in 2023 Trans World Assurance compared to 25 of the leading life insurance companies.

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Account Login

Now, both Flexible Dollar Builder and also Future First Universal Life policyholders can login to their accounts to view their policy information.

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For Civilians

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We have long recognized the important role life insurance plays within a family. We believe insurance should not just pay if you die. We believe it should also pay living benefits.

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For Military

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TWA provides permanent solutions to augment any existing government insurance/retirement programs you may have. We believe your coverage should also provide living benefits.

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